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Research and Reviews: Journal of Food and Dairy Technology

James Rankin, School of Advanced Studies, University of Phoenix Tempe, Arizona, (Co- authors) Reuben Brown, DBA, and Thomas Griffin, DBA ,United States

The purpose of this study was to investigate if a relationship exists between social support and employee performance relating to the aspects of support and performance among dairy employees, aspects such as an organization's concern for its employees, the organizational goals and values and the employees contributions, and performance. Two surveys were administered to 120 dairy employees with the goal of obtaining 58 responses, to determine if a relationship existed between the aspects of support and employee performance. The results indicated that there was not a significant relationship between social support and employee performance. To address the research question and hypothesis, a Pearson r and the Spearman’s rho were conducted. The results of the testing supported that there is not a direct relationship between different aspects that influence support and performance among dairy employees. Future research will be needed to understand why this unique dairy group sample in a minority dominated group, and in a rural setting, did not replicate the findings of other researchers. Future research using a mixed method and elements from Maslow’s Hierarchy of Needs involving an individual’s demographics in a rural vs. urban area may uncover additional research on this topic.

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